Best Moving Companies in Massachusetts May 2022 – Forbes Advisor

Do your research in advance

Many clients are surprised when a national brokerage service outsources a move to an “agent” with an unknown name. Although the companies on this list are all “moving companies” with a range of products and services, most operate largely to drive sales and connect customers to freelance and field movers.

Clients should obtain all contractor information in advance and understand how the various responsibilities of the moving process are divided among separate entities. Be sure to check out customer reviews of any specific local contractors

Keep track of your move

No matter how careful a mover claims to be, accidental damage is common and logistical mix-ups often result in poor service or missed arrival dates. Unfortunately, that’s just part of the game. The moving industry in 2022 is particularly susceptible to delays and driver shortages due to a shortage of available truck drivers and other workers. Keep a detailed inventory of everything – and that means everything – the movers take.

Take photos of items that might be damaged and need repair. Keep your own copies of all documents exchanged with your broker and/or your mover so that if the items arrive late or damaged, or if certain other conditions of a move are not met, you will at least have proof that you you are in the right.

Take care of your valuables

With medical items, confidential documents, and small valuables like jewelry and personal electronics, err on the side of caution and take whatever you can on your move yourself. Even without any foul play, moving companies end up losing or damaging items and (at least partially) reimbursing the cost or repair.

Moving companies generally do not distinguish between valuables and non-valuable items unless the customer is paying for additional coverage of particular items and may otherwise offer reimbursement simply based on a cents per pound calculation which applies to the entire load. Without the additional coverage agreed to in advance, companies often claim that they have no obligation to fully reimburse customers for damage to items such as expensive furniture, large electronics or heirlooms.

Don’t be afraid to ask questions

Especially about money. With a range of different practices in the industry, it is important to be clear about the timing and terms of all payments with your broker and/or mover. Before making a decision, compile information about a potential deposit, when payment is due, and what happens financially in the event of a delivery delay or incident.

Businesses should be able to specify the type of vehicle and team expected to meet a customer and should be able to describe how your items will be handled if they do not show up at their destination in the same vehicle they are in. have been loaded.

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